EXPLORE OUR HARDWARE SUPPORT SERVICES
Extensive Hardware Support From Extended Technical Solutions
- Third Party Maintenance
- ITAD Services – Asset Disposal & Recycling
- Hardware Sales
- Smart Hands – Field Engineer Services
WHAT IS T&M SUPPORT?
Think of It as À La Carte Hardware Support.
T&M — Time and Materials — is exactly what it sounds like. You bring us a problem, we scope it, fix it, and bill for the time and parts used. No annual contract. No retainer. Just expert hands on your hardware when you need them.
It works for a lot of situations: a failed component that needs replacing, a migration that needs an extra set of skilled hands, a one-time installation, or a device that fell outside your existing support contract. If something broke and you need it handled, T&M is how we do it.
How Its Work
From First Call to Fixed — Here's the Process.
Tell Us What's Broken
The more context we have upfront, the faster we move.
01
We Scope the Work
We offer minimum-hour blocks and project-based options depending on what you’re dealing with.
02
We Get to Work
Once you’ve approved the scope, we open a service ticket and get started.
03
Fixed. Done
We resolve the issue, document the work, and you’re back up.
04
The Hardware Brands we Support.
Read Our Client Testimonials
Extended Technical Solutions helped us significantly reduce our data center maintenance costs without compromising reliability. Their engineers respond quickly, and the support quality has been excellent. We were able to extend the life of our servers and storage systems while keeping our operations running smoothly.
Extended Technical Solutions helped us significantly reduce our data center maintenance costs without compromising reliability. Their engineers respond quickly, and the support quality has been excellent. We were able to extend the life of our servers and storage systems while keeping our operations running smoothly.
Extended Technical Solutions helped us significantly reduce our data center maintenance costs without compromising reliability. Their engineers respond quickly, and the support quality has been excellent. We were able to extend the life of our servers and storage systems while keeping our operations running smoothly.
Get in touch
Let’s discuss how we can simplify your operations and accelerate growth.
The Hardware Brands we Support.
We Support a Wide Variety of Manufacturers
Learn More on our Blog.
Be In the Know With Our Blogs
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Be The Hero. Call ETS Before The Problems Escalates.
Extended Technical Solutions has been helping clients keep their data centers running since 2003, with or without a long-term contract. Whether you need one repair or full-stack coverage, we move fast, communicate clearly, and get it done.
24×7×4
SLA Options Available
