Maximize Uptime with Expert
Brocade Third-Party Support and Maintenance
Our tailored maintenance programs ensure your SAN infrastructure remains stable and high-performing without the pressure of forced hardware refreshes.
40–70% Lower Cost
Shift budget from renewals to growth. We extend stable systems safely past EOS/EOSL with certified spares and seasoned engineers.
24×7 SLAs + 4-Hour Onsite
Flexible coverage (8×5 NBD or 24×7/4-hour) with parts staging near your locations for fast turnarounds.
Direct L3 Expertise
No scripts. Go straight to senior HPE specialists for ProLiant, Synergy, 3PAR/Nimble, Alletra & more.
Extend the Life of Your Brocade SAN Infrastructure
Reduce OEM maintenance costs while gaining direct access to experienced engineers, faster support response, and flexible coverage for your Brocade environment.
We Add Experts to Your Team
Reduce OEM maintenance overhead while gaining a dedicated partner that understands the vital role Brocade plays in your data center. At Extended Technical Solutions, our Level 3 engineers are deeply trained across Brocade and Broadcom environments, including high-performance DCX, 6510, 6505, and G-Series platforms. We act as a seamless extension of your internal IT team—ready to troubleshoot, repair, and optimize your Brocade fabric with technical precision.
Focus on Your Strategic Priorities
OEM renewal cycles and EOSL notices often trigger unnecessary downtime risks and forced capital spending. We solve the most common enterprise challenges:
- Eliminate Wasted Time: Avoid long OEM escalation queues that leave critical Fibre Channel fabrics exposed to performance degradation.
- Better Resource Allocation: Stop replacing healthy, functional switches just because a vendor stops supporting them; protect your capital budget and maintain operational stability.
ETS provides proactive parts staging and rapid field response, ensuring your team stays focused on innovation rather than vendor renewal hurdles.
Unbiased Recommendations
- Operational Integrity: Strategies built around your specific uptime requirements and budget.
- Transparent Sparing: Proven repair options and firmware roadmaps that extend service life without a hidden sales agenda.
“ETS cut our maintenance costs by over 60% and resolved issues faster than the OEM ever did. Having direct L3 access is a total game-changer for our infrastructure team.”
— Infrastructure Manager, Global Logistics Leader
Brocade Maintenance FAQs
Everything you need to know about our third-party maintenance, SLAs, and technical coverage.
Do you support Brocade hardware after EOSL?
Yes, we specialize in extending the life of hardware long after the manufacturer has ceased official support.
What SLAs are available?
We offer a variety of flexible options, including 24×7 4-hour response and 8×5 Next Business Day.
What do you need for pricing?
Simply provide your hardware model list and current location for a customized quote.
How much can I save compared to the OEM?
Most clients see immediate savings between 40% and 70%.
What kind of technical expertise do you provide?
You receive direct access to Level 3 engineers who specialize in Brocade and Broadcom SAN environments.
How do you ensure fast hardware replacement for my switches?
We provide proactive parts staging and local inventory near your data centers to ensure rapid field response and minimal downtime.
Can I customize support levels for different parts of my Brocade fabric?
Yes, we offer flexible coverage ranging from 8×5 Next Business Day to mission-critical 24×7/4-hour SLAs to fit your specific operational needs.