Stop Overpaying Cisco.
Keep Your Network Running.
Extended Technical Solutions delivers certified third-party maintenance for Cisco routers, switches, firewalls, and UCS servers — with 24×7 engineer access, staged spares, and SLAs that match or beat Cisco SmartNet, at a fraction of the cost.
40–70% Lower Cost
24×7 SLAs + 4-Hour Onsite
Choose 8×5 NBD or 24×7 with 4-hour onsite response, backed by locally staged Cisco-compatible spares positioned near your critical sites for rapid resolution.
Direct L3 Expertise
No call queues, no Tier-1 scripts. You get straight-to-senior-engineer access for Cisco Catalyst, Nexus, ASR, ISR, UCS, and more from your first call.
Extend the Life of Your CISCO SAN Infrastructure
Reduce OEM maintenance costs while gaining direct access to experienced engineers, faster support response, and flexible coverage for your CISCO environment.
We Add Experts to Your Team
At Extended Technical Solutions, we understand the vital role CISCO SAN infrastructure plays in your data center. Our Level 3 engineers are trained across CISCO and Broadcom environments, including DCX, 6510, 6505, and G-Series platforms. With direct access to our specialists, you get experienced professionals who act as an extension of your internal IT team—ready to troubleshoot, repair, and optimize your CISCO fabric with precision.
Focus on Your Priorities
OEM renewals and EOSL notices often force unnecessary upgrades and downtime risk. The most common challenges we solve include:
- Wasted Time: OEM escalation queues can slow recovery, leaving critical Fibre Channel fabrics exposed to performance issues.
- Resource Misallocation: End-of-life pressures often push teams to replace healthy switches
- instead of maintaining them—draining capital budgets and disrupting stability.
ETS delivers flexible SLAs, proactive parts stocking, and fast field response for your CISCO switches and directors, so your IT resources stay focused on growth, not vendor renewal cycles.
Unbiased Recommendations
When depending solely on OEM contracts, every outage conversation tends to end with a refresh proposal. If a director encounters a fault, the recommendation is usually to buy new hardware—whether or not that’s the best option.
ETS takes a vendor-neutral approach built around your uptime, budget, and operational needs. We provide transparent sparing strategies, firmware roadmaps, and proven repair options that extend the service life of your CISCO infrastructure—without the OEM sales agenda.
Empower your team with reliable CISCO support that protects uptime and eliminates unnecessary refresh spending.
“ETS cut our Cisco SmartNet spend by 58% in the first year. Their engineers resolved a critical Nexus 9K issue faster than Cisco TAC ever did. The SLA coverage is exactly what they promise.”
— Director of Network Operations, Fortune 500 Financial Services
CISCO Support FAQs
Everything you need to know about our third-party Cisco maintenance, SLAs, and coverage.
Do you support Cisco hardware after EOS/EOSL?
Yes — that’s our core strength. We maintain Cisco equipment well past Cisco’s end-of-support dates with certified spares and experienced engineers.
What SLAs are available for Cisco maintenance?
We offer 8×5 NBD and 24×7 with 4-hour onsite response, tailored to the criticality of each site in your environment.
What information do you need to provide a quote?
Just your equipment list (model numbers and quantities) — we’ll generate a savings comparison against your current Cisco SmartNet costs within 24 hours.
How much can I realistically save compared to Cisco SmartNet?
Most clients save 40–70% on equivalent coverage. The larger your installed Cisco base, the bigger the gap.
Will switching to third-party maintenance void any software entitlements?
Third-party hardware maintenance does not affect separately licensed Cisco software; consult your licensing agreements for specifics.
Can you cover mixed-vendor environments alongside Cisco?
Yes — XTEKPROTECT™ supports multi-vendor environments under a single contract, including Juniper, Brocade, HPE, Dell, and more.
How quickly can coverage start after signing?
Most contracts are activated within 5 business days, including spare staging near your locations.