HPE ProLiant, Synergy & 3PAR/Nimble Support - Up to 70% Savings
40–70% Lower Cost
Shift budget from renewals to growth. We extend stable systems safely past EOS/EOSL with certified spares and seasoned engineers.
24×7 SLAs + 4-Hour Onsite
Flexible coverage (8×5 NBD or 24×7/4-hour) with parts staging near your locations for fast turnarounds.
Direct L3 Expertise
No scripts. Go straight to senior HPE specialists for ProLiant, Synergy, 3PAR/Nimble, Alletra & more.
Supported HPE Platforms
Keep your HPE platforms running longer with flexible, cost-effective third-party comprehensive support.
Servers
- ProLiant DL (DL360, DL380 Gen8/9/10/11)
- ProLiant ML (ML350, ML110)
- Synergy (Frame, Compute Modules)
- BladeSystem c-Class (BL460, Enclosures)
Storage
- 3PAR StoreServ 7000/8000/9000, 10k/20k
- Nimble AF/CS Arrays (HF/AF series)
- Alletra 5000/6000 (legacy coverage, select)
- MSA 2040/2050/2060
Typical Results
- Aruba switches (CX series)
- FlexFabric & Virtual Connect
- ProCurve legacy switching
Service Levels
Flexible SLA options with reliable third-party HPE maintenance to ensure your HPE systems stay protected with fast response times, expert support, and reliable parts availability.
| SLA | Response | Parts | Coverage |
|---|---|---|---|
| 8×5 NBD | Next Business Day | Advanced Exchange / Onsite | Business Hours |
| 24×7 | 4-Hour Dispatch | Local Spares / Onsite | 24×7×365 |
| Custom | 2-Hour or Dedicated | Onsite Stocking | Global / Multi-site |
All SLAs include L3 engineer access, ticket portal/phone support, and incident reporting.
Switch from OEM to ETS Without Operational Disruptions
Transitioning from OEM support to ETS is simple and carefully managed. We start with your model/serial list, map SLA by site, stage parts near you, and go live with day-1 readiness checks – often in under two weeks.
Get a Third-Party HPE Support Quote
Send your HPE models, serials, locations, and preferred SLA. We’ll return a customized savings report within one business day!
FAQ - HPE Third-Party Support
Want quick answers to your queries! Here is everything you need to know about our HPE maintenance, SLAs, coverage, and onboarding.
Do you support HPE EOSL systems?
Yes. ETS specializes in supporting HPE systems that have reached End of Service Life (EOSL). We extend the usable life of stable infrastructure using certified spare parts, experienced engineers, and flexible SLAs.
How does ETS differ from OEM HPE support?
ETS provides cost-effective third-party maintenance with flexible SLAs, regional spare parts availability, and direct access to Level 3 HPE specialists. Unlike OEM support, ETS focuses on hardware break-fix services and extending the life of existing systems, reducing renewal costs by up to 70%.
What about firmware and updates?
We focus on hardware break/fix, spares, and expert troubleshooting. Firmware guidance is provided when available; customer-licensed software remains customer-owned.
How fast can coverage start?
Coverage can typically go live in under two weeks after asset review, SLA mapping, and parts staging near your locations.
Which HPE platforms do you support?
ETS supports a wide range of HPE platforms, including ProLiant servers, Synergy systems, 3PAR StoreServ storage, Nimble arrays, Alletra systems, MSA storage, and HPE Aruba networking equipment.
Do you support HPE Aruba networking?
Yes. ETS provides flexible support for single-site, multi-site, and global environments. We map SLAs based on your locations and stage regional spare parts to ensure fast response times wherever your infrastructure operates.
Can ETS support multi-site or global environments?
To prepare a customized quote, we typically require your HPE model numbers, serial numbers, equipment locations, and preferred service level agreement (SLA).
What information do you need to provide a support quote?
Yes! We provide extensive and fast support for HPE Aruba networking with flexible SLAs, regional spares, and expert technical support.
HPE Servers and Devices We Support
- HPE ProLiant Servers
Rackmount and Tower
- DL-Series All Gens
- ProLiant DL20 / DL80
- ProLiant DL120
- ProLiant DL140 / DL145
- ProLiant DL160 / DL165
- ProLiant DL180 / DL185
- ProLiant DL320 / DL320e
- ProLiant DL360
- ProLiant DL380 / DL380e / DL380p
- ProLiant DL385 / DL385p
- ProLiant DL560
- ProLiant DL580 / DL585
- ProLiant DL740 / DL760 / DL785
- ProLiant DL980
- HPE ProLiant ML Servers
ML-Series All Gens
- ProLiant ML10
- ProLiant ML110 / ML115 /ML150
- ProLiant ML310 / ML310e
- ProLiant DL140 / DL145
- ProLiant ML350 / ML350e / ML350p
- ProLiant ML530 / ML570
- ProLiant ML750 / ML770
- HPE ProLiant ML Servers
- C7000
- C3000
- HPE ProLiant Blades
ML-Series All Gens
- ProLiant BL10e
- ProLiant BL20
- ProLiant BL25P
- ProLiant BL40p
- ProLiant BL220c / BL260c / BL280c
- ProLiant BL420c / BL460c / BL465c / BL490c
- ProLiant BL620c / BL660c / BL680c / BL685c
- WS460c
- D2220sb
- D2500sb
- HPE Integrity Servers
- Integrity MC990X
- Integrity RX1600 / RX1620
- Integrity RX2600 / RX2620 /RX2660
- Integrity RX2800 i2, i4, i6
- Integrity RX3600
- Integrity RX4640
- Integrity RX5670
- Integrity RX6600
- Integrity RX7620 / RX7640
- Integrity RX8620
- HPE Integrity Blades
- Integrity BL860c i2, i4, i6
- Integrity BL870c i2, i4, i6
- Integrity BL890c i2, i4, i6
- Superdome x
- cx2600
- cx2620
- HPE Synergy
- HPE Synergy All Gens
- 420 / 480
- 660 / 680
- D3940
- 12000
Why Choose Our Third-Party HPE Support
Keep your HPE servers, storage, and networking running smoothly with third-party HPE maintenance designed for performance, uptime, and long-term value.
Experienced HPE Specialists
Our engineers bring deep expertise across HPE servers, storage, and networking platforms. Skip the scripted Tier-1 calls and get direct access to L3 expertise.
Flexible Support Plans
Choose service levels that align with your operational priorities. ETS offers customizable support options designed to match your infrastructure needs and budget
24×7 Technical Coverage
Our support teams are available around the clock to assist with critical incidents and ensure your systems remain protected all times.
Significant Cost Savings
Reduce support expenses by up to 70% compared to OEM renewals while maintaining enterprise-grade service and response times.
Regional Spare Parts Network
Critical replacement parts are positioned near your locations to accelerate repair times and reduce operational risk.
Legacy System Coverage
Continue operating a stable infrastructure even after OEM End of Service Life (EOSL) with reliable hardware maintenance.
Strengthen your HPE infrastructure with ETS
Partner with Extended Technical Solutions for reliable third-party HPE maintenance and maintenance. Our expert team keeps your infrastructure running smoothly so you can stay focused on growing your business.