Third-Party Maintenance Built for
Enterprise Infrastructure
When OEM support ends, your hardware doesn’t have to. Extended Tech Solutions delivers expert maintenance for servers, storage, and network equipment at up to 70% less than standard vendor contracts.
70%
Max cost savings
24/7/365
Global support
L3
Engineer access
4-hr
Guaranteed SLA
What is third-party maintenance?
Third-party maintenance (TPM) is an alternative to OEM support contracts — offered by an independent provider who services your hardware after the original vendor’s warranty or support window closes. You get the same level of expert coverage, without the inflated renewal fees or forced upgrade cycles.
At Extended Tech Solutions, TPM means direct access to certified Level-3 engineers, flexible SLAs, and local spare parts — all on terms that work for your business, not the manufacturer’s.
OEM contract
- Rigid renewal cycles
- Forced upgrades
- Premium pricing
- Scripted tier-1 support
ETS third-party maintenance
- Hardware life extended beyond EOSL
- Up to 70% savings
- L3 engineers
- Hardware life extended beyond EOSL
Comprehensive Coverage Across Your Entire Infrastructure
From individual servers to enterprise-wide storage and network environments, Extended Tech Solutions provides end-to-end maintenance support across three core service lines.
- Server maintenance
Dell EMC, HPE, IBM, Lenovo. Post-warranty support with proactive monitoring.
- Storage maintenance
Dell EMC, NetApp, HPE, Hitachi, IBM. SAN, NAS, and hybrid systems.
- Network maintenance
Cisco, Juniper, Brocade. Switches, routers, and firewalls covered 24×7.
Superior support. Significant savings. No compromise.
ETS is built for organisations that demand reliability without the OEM price tag. Every contract includes direct access to Level-3 engineers, not bots, not scripts, alongside flexible SLAs, onsite spare parts, and multi-vendor coverage under one agreement.
Budget efficiency
Reclaim capital locked in rigid OEM contracts. Ideal for EOL and EOSL hardware.
L3 engineers, always
Skip tier-1 scripts. Connect directly with certified engineers around the clock.
Flexible SLAs
Next-business-day or 4-hour onsite. You choose the coverage that fits your operations.
Local spare parts
Regional spares inventory and onsite logistics for fast hardware resolution.
Multi-vendor expertise under one contract
Extended Tech Solutions supports the hardware you already rely on, from the world’s leading OEMs.
XTEKPROTECT™ SLA Tiers: Choose the coverage your operations demand
8×5 Next business day
Business-hours support with next-day onsite response. Ideal for non-critical infrastructure.
Important Limitations
Round-the-clock coverage with a guaranteed 4-hour onsite response. Built for mission-critical environments.
Ready to cut maintenance costs without cutting corners?
Tell us what hardware you’re running and we’ll build you a free, no-obligation savings estimate. Most clients reduce costs by 40–70% in the first year.